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Support Center
Financial Institutions
Cannabis Businesses
Getting Started
The Basics
Sales and Deposits
Integrations
Compliance Rules Engine
Account Settings
FAQ
Financial Institutions
Account Settings
Due Diligence (Initial and Ongoing)
Managing Accounts
Account Monitoring
Sales and Deposits
FinCEN
Reporting
Product Updates
PayQwick
The Basics
Deposits
Invoices
Payments
Supporting Documentation
Transfers
Contact Us
Financial Institutions
Support articles specific to financial instutions.
Account Settings
Green Check user permissions guide
Multi-factor authentication (MFA) support
Marijuana License Status Change Notifications
Reset your password
Invite additional account owners to CRB accounts
Create and edit user groups
Add and remove custom requirements
Update your account information
Invite and archive users
User Notifications for FIs
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Due Diligence (Initial and Ongoing)
Create and manage due diligence templates
Switching a due diligence template
Uploading Marijuana Business Licenses
License Update Frequency
Getting started with Green Check's questionnaires
Build and publish questionnaires
Distribute recurring questionnaires
Send one-time questionnaires
Using smart rules in custom fields
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Managing Accounts
Guide to the Data tab
Marijuana License Uniform Statuses
About Marijuana Business License Verification
Manage an account's due diligence documentation
Update an Account's Max Deposit amount
Invite a new account
Manage multiple account numbers
Manage multiple account numbers for parent-child relationships
Review and approve an application
View your Active Accounts
Tracking tasks/assignments in Green Check
Archive or deny an account
Request updated documents
Manage your Peer Groups
Parent/Child Accounts
Comments Feature Overview
Using Green Check (for Marketplace Service Providers)
Invite CRB Users
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Account Monitoring
Negative News
Core Data Import Statuses
Unmatched Core Transactions
Upload core transaction data
How to schedule an auto-generated account monitoring review
Create a new review
Update an Account's Review Frequency
Manage Transaction Codes
Core data specifications
Delete an Open Review
Account Monitoring Insights
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Sales and Deposits
Adjusting the Verification Status of Sales Missing Customer-Patient ID Information
Automating Deposit Records
Integration Connection Status Table
Sales Ingestions
POS Integration Connection Issues
Review an individual sale
Reconcile a deposit
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FinCEN
Managing Branch Locations
Demonstrating BSA E-Filing using the User Test System
Reporting
Export reports
Product Updates
Product Feedback Tool
September 15, 2023 Release Notes
September 1, 2023 Release Notes
Product BUZZ: August 2023
August 18, 2023 Release Notes
August 4, 2023 Release Notes
Product BUZZ: July 2023
July 21, 2023 Release Notes
July 7, 2023 Release Notes
Product Update: Green Check's Task & Assignments Feature
Product BUZZ: June 2023
Product Update: Negative News Alerts
June 23, 2023 Release Notes
June 9th, 2023 Release Notes
Product BUZZ: May 2023
May 26th, 2023 Release Notes
Product Update: Create "tasks" from comments
May 15th, 2023 Release Notes
May 1st, 2023 Release Notes
Product BUZZ: April 2023
April 14th, 2023 Release Notes
Product BUZZ: March 2023
March 17th, 2023 Release Notes
March 3rd, 2023 Release Notes
Product Update: Archive or Deny Accounts
Product BUZZ: February 2023
February 17th, 2023 Release Notes
February 3rd, 2023 Release Notes
Product BUZZ: January 2023
January 20th, 2023 Release Notes
December 30th, 2022 Release Notes
Product BUZZ: December 2022 (Year in Review)
December 9th, 2022 Release Notes
Product BUZZ: November 2022
November 25th, 2022 Release Notes
November 11th, 2022 Release Notes
Product Updates: Multiple Account Number FAQs
Product BUZZ: October 2022
October 28th, 2022 Release Notes
October 14th, 2022 Release Notes
September 30th, 2022 Release Notes
Product BUZZ: September 2022
September 16th, 2022 Release Notes
September 1st, 2022 Release Notes
Product BUZZ: August 2022
August 19th, 2022 Release Notes
August 5th, 2022 Release Notes
Product BUZZ: July 2022
July 22nd, 2022 Release Notes
July 8, 2022 Release Notes
Product BUZZ: June 2022
June 24th, 2022 Release Notes
June 10th, 2022 Release Notes
June 2022: Marijuana License Verification
Product BUZZ: May 2022
May 2022: Product Update (Indirect)
May 26th, 2022 Release Notes
May 13th, 2022 Release Notes
Product BUZZ: April 2022
April 29th, 2022 Release Notes
April 15th, 2022 Release Notes
April 1st, 2022 Release Notes
Product BUZZ: March 2022
March 18, 2022 Release Notes
January 2022: Product Update (GCV 2.0!)
August 2021: What's Coming in Green Check
Coming Soon: Green Check Version 2.0
July 2021: New In Green Check
June 2021: New In Green Check
May 2021: New In Green Check
Introducing Account Monitoring
Improvements to Account Management
Introducing: New Reports Page
Introducing: New Deposits Page
Deposit Updates
New Standard Requirement: Certificate of Insurance
Document Management Improvements & New Daily Summaries
Activity Reporting Updates
Introducing: Electronic Payment Monitoring
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