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Support Center
Financial Institutions
Cannabis Businesses
Getting Started
The Basics
Sales and Deposits
Integrations
Compliance Rules Engine
Account Settings
FAQ
Financial Institutions
Account Settings
Due Diligence (Initial and Ongoing)
Managing Accounts
Account Monitoring
Sales and Deposits
FinCEN
Reporting
Product Updates
Contact Us
Financial Institutions
Support articles specific to financial instutions.
License Update Frequency
Account Settings
Multi-factor authentication (MFA) support
Green Check user permissions guide
Marijuana License Status Change Notifications
Invite additional account owners to CRB accounts
Create and edit user groups
Add and remove custom requirements
Update your account information
Invite and archive users
Reset your password
User Notifications for FIs
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Due Diligence (Initial and Ongoing)
Uploading Marijuana Business Licenses
Create and manage due diligence templates
Build and publish questionnaires
Distribute recurring questionnaires
Send one-time questionnaires
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Managing Accounts
Marijuana License Uniform Statuses
About Marijuana Business License Verification
Manage an account's due diligence documentation
Update an Account's Max Deposit amount
Invite a new account
Review and approve an application
View your Active Accounts
Request updated documents
Manage your Peer Groups
Update an Account's Internal ID
Parent/Child Accounts
Comments Feature Overview
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Account Monitoring
Unmatched Core Transactions
Upload core transaction data
Create a new review
Update an Account's Review Frequency
Manage Transaction Codes
Core data specifications
Delete an Open Review
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Sales and Deposits
Automating Deposit Records
Review an individual sale
Reconcile a deposit
FinCEN
Demonstrating BSA E-Filing using the User Test System
Reporting
Export reports
Product Updates
June 24th, 2022 Release Notes
June 10th, 2022 Release Notes
June 2022: Marijuana License Verification
Product BUZZ: May 2022
May 2022: Product Update (Indirect)
May 26th, 2022 Release Notes
May 13th, 2022 Release Notes
Product BUZZ: April 2022
April 29th, 2022 Release Notes
April 15th, 2022 Release Notes
April 1st, 2022 Release Notes
Product BUZZ: March 2022
March 18, 2022 Release Notes
January 2022: Product Update (GCV 2.0!)
August 2021: What's Coming in Green Check
Coming Soon: Green Check Version 2.0
July 2021: New In Green Check
June 2021: New In Green Check
May 2021: New In Green Check
Introducing Account Monitoring
Improvements to Account Management
Introducing: New Reports Page
Introducing: New Deposits Page
Deposit Updates
New Standard Requirement: Certificate of Insurance
Document Management Improvements & New Daily Summaries
Activity Reporting Updates
Introducing: Electronic Payment Monitoring
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