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Product Update: Change Due Diligence Status

🆕 Move accounts through due diligence yourself

Hi there,

 

You can now change the due diligence status of your accounts directly in Green Check, one at a time or in bulk.

 

Until now, an account's status moved forward only when the business submitted their application. For accounts you manage on the business's behalf, that meant status could sit in Invited even after your team had everything it needed. It also meant you couldn't move an account out of Active and into another status (without switching the due diligence template). Now you have full control of the status!

Two ways to do it

  1. In bulk, from the Accounts page (shown above). Select one or more accounts from an existing tab, click Change Status, pick the new status, and save. The fields you complete apply to every account in your selection.
  2. One account at a time, from Manage Account. Open the account, go to Manage Account, and choose Change Status.

Either way, you can move accounts to Invited, Awaiting Review, Review in Progress, or Active, from wherever they are today. No need to contact Green Check anymore to make the switch—it's now self-service!

Learn how to change statuses

P.S. The Green Check User Community is now available! Access it from the "question mark" icon in the bottom left corner of your screen in Green Check.

 

Questions? Reply to this email, contact your relationship manager, or reach out to support@greencheckverified.com.

 

— The Green Check Team