Product BUZZ: Fall 2025

Fall is here, and so are some powerful updates to help you manage your program with more flexibility, visibility, and control.

βœ… Now Available

πŸ“Š Portfolio Management just got an upgrade

Explore deeper insights and more control in Portfolio Management. You can now filter by CRB type, relationship manager, and more. A new Licenses tab has also been added so you can identify expansion opportunities at a glance. Watch this video for a full walkthrough πŸŽ₯


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πŸ†• Questionnaire PDF Exports

Need a paper trail? You can now export completed questionnaires as PDFs. This is perfect for audit prep, internal reviews, or sharing with your team. Visit a completed Questionnaire to find the Export PDF button.

πŸ’‘This was a common request from many of our FI partners, and it's now available!

πŸ‘‹ Marketplace Offer Visibility

You can now create, edit, and remove your Marketplace offers directly in the app. Whether you are an FI or a service provider, you have full control of how CRBs discover and engage with your services. Read this guide for helpful tips↗️

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πŸ“… FinCEN SAR Filing Enhancements

You now have the ability to capture a separate Filed On date when submitting SARs. This helps align your records more accurately with actual FinCEN submissions and improves reporting clarity. Read more ↗️

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πŸ—‘οΈ Delete FinCEN Exports: You can also delete FinCEN exports that were created by mistake or are no longer needed. This gives you more control over your export history and helps keep your records clean.

πŸ”œ Coming Soon

🧾 Beneficial Ownership V2

We are making Beneficial Ownership smarter and more flexible. You will soon be able to clone templates, set ownership thresholds, and streamline data collection without creating extra work.

🌱 Pre-Licensed (Seedling) Account Support

Have CRBs that are not yet licensed or operational? We’re launching support that helps you track and manage pre-licensed businesses more effectively so you’re notified when their business stage changes and can take action.

πŸ“Š Unverified Sales Thresholds

We recently launched the Unverified Sales Questionnaire to help you address discrepancies in CRB POS data. Soon, you will be able to set a threshold for when those questionnaires are sent. This ensures your CRBs are not flooded with inquiries about small, low-value discrepancies and that you only request responses when the issue is significant enough to matter for compliance.

For example, with a 5% threshold on $10,000 in sales, no questionnaire will be sent unless unverified sales exceed $500.

🚩 Negative News Enhancements

Negative News is being added directly into the Accounts section with a more interactive experience. You will be able to review, assess, and resolve flagged items more efficiently.