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May 31, 2026 Release Notes

This release covers new features, improvements, and bug fixes shipped across Account Monitoring, FinCEN, Tasks & Questionnaires, and more.

Account Monitoring: Omitted Transaction Reasons
FIs can now see why transactions were omitted directly from the monitoring review.

  • In the Transaction Detail drawer, the omission reason now displays within the expanded row within the omitted transaction drawer.
  • The "Insert Template" narrative now includes an Omitted Transactions section listing each excluded transaction code, grouped with counts per unique omission reason (e.g., "DCARD (4 transactions) — Duplicate entries from bank feed (3), Internal transfer (1)").

Account Monitoring: Variance & Transaction Analysis Updates

  • The total sales value in the Monitoring Review variance section now uses the total_sales value directly rather than summing individual payment types. Individual payment type labels have been renamed from "sales" to "payments."
  • The monitoring review PDF now includes a Variance section and updated Transaction Analysis section matching the UI — including per-payment-type breakdown with Sales, Deposits, Variance ($), and Variance %, plus per-payment-type detail drawers for Sales, Deposits, and Withdrawals with period-over-period, year-over-year, and peer group comparisons.
  • The PDF now includes an Account Overview section.
  • For MUO Shared reviews, the PDF Data Summary tab now correctly displays deposit and withdrawal totals at the parent card level. The Users, Ingestions, NN, and Tasks tabs are no longer rendered for parent cards in MUO reviews (matching the existing UI behavior).

Questionnaire Revisions
FIs can now request revisions on completed questionnaires, creating a full revision workflow with audit trail and notifications.

  • A new "Request Revision" action is available on completed questionnaires. FIs enter a required note explaining what needs to be fixed and set a revision due date.
  • CRBs receive an in-app notification and email with a deep link back to the questionnaire when a revision is requested. A new "Revision Requested" status badge distinguishes revision tasks from fresh questionnaires in the CRB inbox.
  • When the CRB opens the revision, two banners appear: the original FI note (yellow) and the revision request details if there was one (red), including the requester name, new due date, and revision note.
  • CRBs resubmit via a "Resubmit" button, which auto-completes the revision task and notifies the FI.
  • The questionnaire PDF export includes all revision versions — newest on top, oldest at bottom — with per-revision metadata (requested date, due date, note, completed date, completed by).
  • Questionnaire revision events (Revision Requested and Revision Submitted) now appear in the Audit Trail with clickable links to the questionnaire.
  • Revision is supported for standard questionnaires and Beneficial Ownership (BO) templates. Managed templates (except BO) are excluded — those should use "Send New Version" instead.

Account Rename Audit Trail

  • Renaming an account now generates a new Account Rename audit trail event, displaying: "{user} renamed account from {old name} to {new name}." The event appears in the audit trail drawer and is filterable by event type.

FinCEN Enhancements

  • The SAR narrative template now always includes a Monitoring Period sentence for all marijuana limited SARs. When monitoring dates differ from activity dates, the sentence displays the monitoring date range; when they match, it reads: "The monitoring period aligns with the activity dates referenced above."

Sales Activity Report: Account Nickname

  • The Sales Activity Report CSV export now uses the account Nickname (set via "Rename Account") instead of the legal entity name, matching the behavior of the Account Summary Report and Daily Summaries. Falls back to legal entity name if no nickname is set.

Bug Fixes

Account Monitoring

  • Fixed omitting a deposit while filters are applied silently removing the filter selections from the review data (while keeping them visually selected in the dropdown).
  • Fixed the Transaction Analysis section in the monitoring PDF displaying non-omitted deposit amounts instead of full deposit totals.
  • Fixed Individual Payment Type Analysis drawers in the monitoring PDF displaying non-omitted deposit amounts instead of full deposit totals.

FinCEN SARs

  • Fixed an issue where setting SAR field 28 ("Subject's Role in Suspicious Activity") to none was not always reflected in the UI without a page refresh.

Questionnaires

  • Fixed auto-generated tasks for archived accounts continuing to trigger reminder emails.

Accounts & Due Diligence

  • Fixed a bug where uploading a file to a file upload custom field in Additional Info without making any other form changes did not create a record.

Comments

  • Fixed draft comments being lost when a user clicks outside the Comments widget, requiring them to retype from scratch. Draft text is now preserved when the widget loses and regains focus.