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March 27, 2026 Release Notes

This release covers new features, improvements, and bug fixes shipped across Account Monitoring, FinCEN, Reporting, Marketplace, and more.

Account Monitoring 2.0: Omit Transactions

FIs can now flag specific transactions as non-sales directly within Account Monitoring.

  • Click any payment type in the Transaction Data summary table to open a detailed drawer showing individual transactions. From there, you can omit specific deposits to exclude them from the sales-to-deposit variance calculation.
  • Omitted deposits are now filtered out consistently across Account Monitoring and the rest of the platform.
  • Variance insights and peer group delta tooltips now indicate when omitted deposits are factored into the calculation.
  • Omitting a deposit requires a comment and confirmation; un-omitting is a single click with no extra modal.

Account Monitoring 2.0: Data Summary

A new Data Summary section is now available in Account Monitoring, giving FIs a consolidated view of deposit and transaction data across accounts.

  • The Data Summary table provides a structured breakdown of account activity, filterable by account number and date range. For MUOs, data is available at the individual location level.
    • Data Summary: Quickly confirm whether your data is complete for the review period so you can start with confidence or catch gaps that need attention.

    • Tasks: See everything your team needed to complete during the review period so nothing gets missed or overlooked.

    • Negative News: Understand potential risk at a glance with surfaced news, including status and severity, so you can take action if needed.

    • Ingestions: Track when and what data was brought into the system to identify missing, delayed, or failed ingestions.

    • Users: Know exactly who is active on the account so you can quickly reach the right person if something needs attention.

  • MUO parent account cards now default to the Data Summary tab. Other tabs are disabled at the parent level since that data is only meaningful per location. A tooltip on the sales row clarifies that sales data is available at the location level only.

Other Account Monitoring Enhancements:

  • Monitoring reviews can now be manually created for accounts in any Green Check status. Previously, creation was limited to "Active" accounts only.
  • License history has been converted from a timeline to a table view for easier reading and comparison.
  • The Insights section now includes a clear card title for better visual organization on the page.

Reporting

  • "Unverified" replaces "Red flagged" in the Sales Activity Report for clearer, more consistent language across the platform.

Marketplace Leads Queue for Service Providers

FIs/Service Providers now have a dedicated Leads queue in Green Check to view and act on incoming leads.

  • Review lead details, interests, and status from a single drawer.
  • Convert a lead directly from the drawer by sending an application request and selecting a DD template and Relationship Manager.
  • Service Providers automatically receive a task when a new lead is created.
  • FIs/CRBs receive email notifications when a lead's status changes (e.g., unqualified, not a fit).

Audit Trail

  • Accessible from the Manage Account dropdown next to the CRB name.
  • The Audit Trail V1 captures event types including account invitations, due diligence requirement status changes, and business stage changes.
    • Please use the Feature Request button in the Ideas Portal to tell us which events you'd like an audit trail for to help us prioritize future audit trail events accordingly.

Permissions & Access

  • New Negative News Reviewer permission has been added as an add-on for standard users to be able to "Mark as Reviewed" and "Mark as False Positive", giving FIs more granular control over who can take action on Negative News alert.
  • Audit trail tab is now controlled by user permissions (Admin/Account Owner), ensuring users only see what they are authorized to access.

Bug Fixes

FinCEN Amended SARs

  • Fixed a bug where amending a SAR incorrectly kept "continuing report required" set to true.
  • Fixed an issue where deleting an amended SAR still generated a new continuing SAR from it.
  • Fixed the prior BSA ID being unintentionally updated when saving an amended SAR.

Accounts

  • Fixed an issue preventing certain accounts from being archived.
  • Fixed the "View ID Document" link returning a 401 error with an endless loading spinner.
  • Fixed a type error that prevented editing Account General Details.

Tasks & Questionnaires

  • Fixed sales upload reminders not auto-completing after sales were uploaded following distribution.
  • Updated the time in which we send the manual sales upload and unverified sales questionnaire to CRBs so we ensure we capture ALL sales from the prior day based on time zone discrepancies.