Request updated documents

You can request a new document from any of your Active accounts. When you request a new document, the account will receive an email and notification with the request.

  • In your Green Check account, navigate to Accounts.
  • Click on an account in the Active tab, then click Documents.
  • Click an a requirement in the table.

Screenshot_2020-10-20_152614

  • Click Update in the top right, then click Request Upload.
  • Leave an optional comment, then click Request.

You can see the last time a user requested an upload to this requirement in the Activity feed on the right.